Parent Mentor (Ballarat)
- Highly regarded not-for-profit organisation
- Progressive, enthusiastic and dedicated staff
- Attractive Salary Packaging available
- Full time (part time considered) position
- Fully onsite role, not suitable for hybrid or remote working
- Based in Ballarat
Djerriwarrh Community & Education Services (Djerriwarrh) is a highly regarded not-for-profit charitable organisation which has been delivering high quality education, training, employment and youth programs in the western suburbs of Melbourne since 1989. Djerriwarrh’s purpose is ‘to support people and communities to learn, connect and grow’. Djerriwarrh has an inclusive, collaborative workplace culture.
Program:
Parent Pathways is a completely voluntary program that aims to provide support services to meet parents where they’re at, both in location and their stage of life, whether that’s helping parents identify their strengths, develop a new skill, plan for future work or study or access financial support or a referral to community support services to address difficulties they may be experiencing. Parent Pathways recognises the connection of parents to pre-employment opportunities and that there may be many pathways for a parent before they are ready to think about and plan for study or employment. The objectives of Parent Pathways are to assist parents with young children to identify their strengths, connect with local services, and pursue their educational and employment goals when they are ready to do so. The program aims to provide quality support that is meaningful, flexible, and individualised to each parents’ unique circumstances and caring responsibilities.
Role:
Parent Mentors are responsible for the day-to-day delivery of support services to all Parent Pathways parents and carers at Djerriwarrh. This includes maintaining a caseload, directly supporting participants, community engagement, site management and ensuring the effective delivery of the program in line with the Deed, Guidelines, participant needs, and Djerriwarrh’s organisational goals.
Program Expertise and Delivery:
- Demonstrated experience and success delivering a voluntary program or service, including delivering outreach services.
- Demonstrated track record of case management, preferably working with parents and people from culturally and linguistically diverse backgrounds.
- Experience in providing education and employment support services.
- Supporting parents in job search activities and/or workshops to build employability skills.
- Experience working with employers and helping them with their recruitment needs.
- Providing vocational guidance tailored to the participants goals and connecting them to suitable VET/education providers.
- Deliver and facilitate activities, workshops and/or training to participants, such as ‘Life Skills’, Skills for Parents, job search clubs, digital literacy and financial literacy.
- Experience in community and stakeholder engagement, including being involved in Communities of Practice, Consumer Advisory Groups, Community Network Groups and peak/industry bodies.
- Sound understanding and application of IT systems, including government programs, such as Workforce Australia and administering participant assessment tools.
- Providing timely and accurate information/data to the Program Manager via IT systems and internal reports.
Skills/Qualifications:
- Diploma level qualifications or higher, related to education, training, social services, counselling, case management, psychology, community services, careers guidance, and/or similar.
- Excellent case management and customer service skills
- Strong stakeholder networking abilities
- Strong administration skills
Position Description:
For a position description and information on how to apply please click on the following links:
Applications Direction Parent Mentor – July 2026
Applications must include a cover letter, an address to the Key Selection Criteria and a current resume. Applicants who do not address the Key Selection Criteria will not be contacted.
Closing date: 5:00pm Friday 7 August 2026
Djerriwarrh actively encourages applications from Aboriginal peoples, people from culturally and/or linguistically diverse backgrounds, gender and sexually diverse people and people with a disability.
